Pro Education and Services Ltd
At Pro Education and Services Ltd, we are committed to protecting and respecting your privacy. This Privacy Statement explains how we collect, use, and safeguard your personal information when you engage with our services or visit our website.
1. Who We Are
Pro Education and Services Ltd is a UK-based education consultancy that provides guidance and support to students and professionals in pursuing their academic and career goals, both in the UK and internationally. We act as a Data Controller under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Information We Collect
We may collect and process the following types of personal information:
- Name, contact details (email, phone number, address)
- Date of birth, nationality, and identification documents
- Academic history, qualifications, references and any information required for college/ University admission purposes.
- Communications between you and us (emails, calls, messages)
- Website usage data (IP address, browser type, cookies – see our Cookie Policy)
3. How We Use Your Information
We process your personal data for the following purposes:
- To provide consultancy services and guidance on education opportunities
- To assist with applications to schools, colleges, universities, and visa processes
- To communicate with you about services, updates, and opportunities
- To comply with legal and regulatory obligations
- To improve our services and website experience
4. Legal Basis for Processing
We rely on the following lawful bases for processing your data under UK GDPR:
- Contractual necessity – where processing is required to deliver our services to you
- Legal obligation – where processing is required by law
- Legitimate interests – to improve our services, maintain security, and manage business operations
- Consent – where required, such as for marketing communications
5. Sharing Your Information
We may share your information with:
- Partner institutions (universities, colleges, schools)
- Service providers supporting our operations (IT, legal, marketing, payment processing)
- Government bodies or regulators where legally required (e.g., UKVI for visa applications)
We do not sell your personal information to third parties.
6. International Data Transfers
Where your personal information is transferred outside the UK (for example, to international universities), we ensure appropriate safeguards are in place, such as contractual clauses or equivalent protection mechanisms.
7. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, and to comply with legal and regulatory requirements. After this period, data will be securely deleted or anonymised.
8. Your Rights
Under UK data protection law, you have the following rights:
- The right to access your personal data
- The right to rectification of inaccurate or incomplete data
- The right to erasure (“right to be forgotten”)
- The right to restrict processing
- The right to data portability
- The right to object to certain processing (including marketing)
- The right to withdraw consent (where processing is based on consent)
To exercise these rights, please contact us at the details below.
9. Security of Your Data
We use appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or disclosure.
10. Contact Us
If you have any questions about this Privacy Statement or how we handle your personal data, please contact us:
Pro Education and Services Ltd
Registered Office Address: D6, 3rd Floor, 44 Broadway, E15 1XH, London, UK
Email: contact@proeduservices.uk
Phone: +44-2031300464
