Last modified: 14/09/2026
1. Introduction
PRO EDUCATION AND SERVICES LTD provides university and college advice and application services. At PRO EDUCATION AND SERVICES LTD, the privacy and security of our partners, customers and website visitors are of paramount importance. PRO EDUCATION AND SERVICES LTD is committed to protecting the data you share with us.
This privacy policy explains how PRO EDUCATION AND SERVICES LTD processes information that can be used to directly or indirectly identify an individual (“Personal Data”) collected through use of our websites.
For the purposes of this policy, PRO EDUCATION AND SERVICES LTD defines the term “User” as an entity with which PRO EDUCATION AND SERVICES LTD has an established relationship, the term “Visitor” as an individual that visits our front-end website, and the term “Respondent” as an individual supplying information for a questionnaire or responding to an advertisement.
Any information stored on PRO EDUCATION AND SERVICES LTD’s servers is treated as confidential. All information is stored securely and is accessed by authorised personnel only. PRO EDUCATION AND SERVICES LTD implements and maintains appropriate technical, security and organisational measures to protect Personal Data against unauthorised or unlawful processing and use, and against accidental loss, destruction, damage, theft or disclosure.
2. Collection and Use
2.1 General
The following sections cover the specifics of each of the three groups from which data is collected: website Visitors, Respondents and Users.
2.2 Website Visitors
If you are a Visitor to our website, whether or not a registered client with PRO EDUCATION AND SERVICES LTD, then this section is relevant for you.
We use cookies as described in our Cookie Policy. Non-essential cookies are only set with your consent, which you can give or withdraw via our cookie banner. We seek your explicit consent to process Personal Data collected on this website or volunteered by you. Note that any consent will be entirely voluntary.
PRO EDUCATION AND SERVICES LTD may collect, record and analyse information of Visitors to its website. We may record your IP address and use cookies. PRO EDUCATION AND SERVICES LTD may add information collected by way of pageview activity. Furthermore, PRO EDUCATION AND SERVICES LTD may collect and process any Personal Data that you volunteer to us in our website’s forms, such as when you register for a consultation or sign up for events and newsletters. If you provide PRO EDUCATION AND SERVICES LTD with your social media details, PRO EDUCATION AND SERVICES LTD may retrieve publicly available information about you from social media.
Such Personal Data may comprise your IP address, first and last name, your postal and email address, your telephone number, data for social networks, your areas of interest, interest in PRO EDUCATION AND SERVICES LTD products and services, and information as to the type of relationship that exists between PRO EDUCATION AND SERVICES LTD and yourself.
PRO EDUCATION AND SERVICES LTD gathers data about visits to the website, including numbers of Visitors and visits, geolocation data, length of time spent on the site, pages clicked on or where Visitors have come from.
2.2.1 Purpose of processing personal data
PRO EDUCATION AND SERVICES LTD uses the collected data to communicate with Visitors, to customise content for Visitors, to show ads on other websites to Visitors, and to improve its website by analysing how Visitors navigate its website.
2.2.2 Sharing personal data
PRO EDUCATION AND SERVICES LTD may also share such information with service vendors or contractors in order to provide a requested service or transaction or in order to analyse the Visitor behaviour on its website.
2.2.3 Cookies
Cookies are small pieces of information sent by a website to a Visitor’s hard disk. Cookies cannot be used to run programs or deliver viruses to your computer. If you choose not to accept our cookies, we cannot guarantee that your experience will be as fulfilling as it would otherwise be. We may also place cookies from third parties for functional and marketing purposes.
Our website uses analytics, advertising and tracking cookies. Our full Cookie Policy is available on our website at: https://proeduservices.co.uk/cookies-policy/
2.2.4 Links to other sites
Please be aware that while visiting our site, Visitors can follow links to other sites that are beyond our sphere of influence. PRO EDUCATION AND SERVICES LTD is not responsible for the content or privacy policy of these other sites.
2.3 Enquiries and Users
2.3.1 General
In order to provide UK University application advice and services to its Users, PRO EDUCATION AND SERVICES LTD collects certain types of data from them. This section describes how this data is collected and used by PRO EDUCATION AND SERVICES LTD.
2.3.2 Collection of User data
During a User’s registration, they provide information such as name, email address, postal address, telephone number, and other relevant data. This information is used by PRO EDUCATION AND SERVICES LTD to identify the User and provide them with services regarding UK University application support and advice.
2.3.3 Providing data is mandatory
Certain information is required to enable us to provide our services and process applications. Where you do not provide this information, we may be unable to assist with your application or deliver our services.
2.3.4 Our data sources
We may receive your Personal Data from the following sources:
- Applicants
- Educational agents
- Referees
- Partner institutions
- Family sponsors
3. Legal basis for processing
We process Personal Data on the following legal bases under UK GDPR:
- Consent – where you have given us clear consent (e.g. marketing communications).
- Contract – where processing is necessary to provide our services to you.
- Legal obligation – where we must comply with the law (e.g. financial record-keeping).
- Legitimate interests – where processing is necessary for our legitimate business interests.
3.1 Legitimate interests
Our legitimate interests include operating and improving our services, preventing fraud, ensuring website security, responding to enquiries, and maintaining effective business administration.
4. Automated decision-making and profiling
We do not use automated decision-making or profiling that produces legal or similarly significant effects on individuals.
5. Retention and Deletion
PRO EDUCATION AND SERVICES LTD will not retain data longer than is necessary to fulfil the purposes for which it was collected or as required by applicable laws or regulations.
Our standard retention periods are:
Data type | Retention period |
Student enquiries | 12 months |
Applicant records | 6 years |
Financial records | 6 years |
Marketing records | Until consent is withdrawn |
6. Your Rights
Under UK GDPR, you have the right to:
- Access your Personal Data
- Rectify inaccurate data
- Erase your data ("right to be forgotten")
- Restrict processing
- Data portability
- Object to processing
- Withdraw consent at any time (where processing is based on consent)
To exercise any of these rights, please contact our Data Protection Officer using the details in Section 8.
6.1 Right to complain
If you are not satisfied with our response to a privacy concern, you have the right to complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk or by telephone on 0303 123 1113.
7. Acceptance of these Conditions
We assume that all Visitors of our website and users of PRO EDUCATION AND SERVICES LTD services have carefully read this document and agree to its contents. If someone does not agree with this privacy policy, they should refrain from using our website and services. We reserve the right to change our privacy policy as necessity dictates. Continued use of PRO EDUCATION AND SERVICES LTD websites and services after having been informed of any such changes to these conditions implies acceptance of the revised privacy policy. This privacy policy is an essential part of our terms of use.
8. Data Protection Officer
PRO EDUCATION AND SERVICES LTD has a Data Protection Officer who is responsible for matters relating to privacy and data protection. Our Data Protection Officer can be contacted at:
Name: Syed Ali
Email: ali@proeduservices.uk
Telephone: 0044 7305 307650
Postal Address:
PRO EDUCATION AND SERVICES LTD
Attn: Data Protection Officer
44 Broadway
London
E15 1XH, United Kingdom
9. Our Legal Obligation to Disclose Personal Information
We will reveal a user’s personal information without his/her prior permission only when we have reason to believe that the disclosure of this information is required to establish the identity of, to contact or to initiate legal proceedings against a person or persons who are suspected of infringing rights or property belonging to PRO EDUCATION AND SERVICES LTD or to others who could be harmed by the user’s activities, or of persons who could (deliberately or otherwise) transgress upon these rights and property. We are permitted to disclose personal information when we have good reason to believe that this is legally required.
10. For Further Information
If you have any further questions regarding the data PRO EDUCATION AND SERVICES LTD collects, or how we use it, please contact us by email at contact@proeduservices.uk, or in writing at:
PRO EDUCATION AND SERVICES LTD
44 Broadway
London
E15 1XH, United Kingdom